Terms & Conditions
Welcome to Pest Fend. By accessing or using our website and pest control services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before booking any service.
1. About Pest Fend
Pest Fend provides professional pest control services for residential, commercial, and industrial properties. Our services include termite control, cockroach control, bed bug treatment, rodent control, mosquito control, and other pest management solutions.
By using our website or booking our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
2. Service Booking
Customers may book pest control services through our website, phone, email, WhatsApp, or other approved communication channels.
When booking a service, you agree to provide accurate and complete information, including:
- Full Name
- Contact Information
- Property Address
- Type of Pest Problem
- Preferred Service Date
Pest Fend reserves the right to refuse or cancel bookings if inaccurate or misleading information is provided.
3. Site Inspection & Service Assessment
Certain pest control treatments may require an on-site inspection before final pricing can be confirmed.
Any pricing displayed on the website may be indicative and subject to change based on:
- Property size
- Level of infestation
- Treatment requirements
- Accessibility of affected areas
Customers will be informed of final service costs before treatment begins.
4. Service Availability
Our pest control services are subject to technician availability and service area coverage.
Pest Fend reserves the right to reschedule appointments due to:
- Weather conditions
- Safety concerns
- Operational requirements
- Unforeseen circumstances
We will make reasonable efforts to notify customers in advance.
5. Customer Responsibilities
To ensure effective treatment, customers agree to:
- Provide safe access to the property
- Follow pre-treatment instructions
- Follow post-treatment guidelines
- Inform technicians of pets, children, allergies, or sensitive areas
Failure to follow instructions may impact treatment effectiveness.
6. Payments
Payment for services may be collected:
- Online
- By bank transfer
- Via approved payment gateways
- Through other accepted payment methods
All prices are displayed in Indian Rupees (INR) unless otherwise stated.
Pest Fend reserves the right to modify service pricing without prior notice.
7. Cancellations & Rescheduling
Customers may request cancellation or rescheduling before the scheduled service appointment.
Late cancellations or missed appointments may be subject to service charges where applicable.
Please contact our support team for assistance regarding appointment changes.
8. Warranty & Service Guarantees
Certain pest control services may include a limited service warranty.
Warranty terms vary depending on:
- Service type
- Treatment method
- Property conditions
- Customer compliance with recommendations
Warranty coverage does not apply in situations involving:
- Structural defects
- New infestations from external sources
- Failure to follow technician recommendations
- Property modifications after treatment
Specific warranty details will be communicated at the time of service.
9. Limitation of Liability
While Pest Fend uses industry-approved methods and trained professionals, no pest control treatment can guarantee permanent elimination in every circumstance.
Pest Fend shall not be liable for:
- Indirect losses
- Consequential damages
- Business interruption
- Property damage resulting from undisclosed conditions
Our liability shall be limited to the value of the service provided, where permitted by law.
10. Intellectual Property
All content on this website, including text, graphics, logos, images, and design elements, is the property of Pest Fend and may not be copied, reproduced, or distributed without written permission.
11. Website Usage
Users agree not to:
- Misuse the website
- Attempt unauthorized access
- Submit false information
- Interfere with website functionality
Any misuse may result in restricted access and legal action where applicable.
12. Privacy
Customer information is handled in accordance with our Privacy Policy.
We are committed to protecting personal information and maintaining reasonable security measures.
13. Third-Party Links
Our website may contain links to third-party websites for informational purposes.
Pest Fend is not responsible for the content, privacy practices, or policies of external websites.
14. Changes to Terms & Conditions
Pest Fend reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Updated versions will be posted on this page with the revised effective date.
15. Contact Information
For questions regarding these Terms & Conditions, please contact:
Pest Fend
Website: https://pestfend.in
Email: support@pestfend.in
Phone: +917531838022
Address: gate -1, Metro Station Laxmi Nagar, Wadhwa Complex, D-288-89/10, office no-302, EAST, Delhi, 110092
We are committed to providing professional, safe, and reliable pest control services for homes and businesses across India.
